FAQ & Answers

Have questions about candy, custom orders, or visiting Coco’s? We’ve gathered the most common answers here to make things sweet and simple.

YES! Meet Uncle Coconut. He is poodle who is the uncle of Freddie and George, also poodles. We call him Coco or Coconut for short. “All About Love” is his motto. You will see him around Great Barrington as his poodles self or as his lion-poodle spirit animal.
Great question! We ship orders from the fulfillment center of our State Inspected Boutique Candy Shop. We have on-staff an Allergen and "Food Handler" certified Team member to provide ingredient lists upon request.
Please email elise@cocoscandy.co and we will be happy to provide a nutritional label and any ingredient lists for your order.
Please note, all product is stored in a facility shared with product containing common allergens including but not limited to Nuts, Tree nuts, Eggs, Gluten, Dairy and Soy. The possibility of cross-exposure exists. If you have Food Allergies or sensitivities, please consult a medical professional before ordering.
Please email elise@co coscandy.co to request shipping information for all of our sweet treats!
In order to protect our employees and our customers from any additional risk, we have made the decision to change our merchandise return policy.
We will not be accepting returns of any merchandise until further notice.
This policy is consistent at all our stores, as well as with all of our competitors. Once a product has left the store, we cannot accept it back for refund or credit. Thank you for your understanding.